Privacy Policy

Fennec Design Studio ("Company," "we," "us," or "our"), located in Grafton, Massachusetts, respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit www.fennec.design (the "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. Our Website is a portfolio and marketing site for UX and product design services.

This Privacy Policy applies to information we collect through our Website and in email, text, and other electronic messages between you and this Website. It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from the Website.

By accessing or using the Website, you consent to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website. Your continued use of this Website after we make changes is deemed acceptance of those changes, so please check this page periodically for updates.

When you interact with us through our Website, we collect several types of information from and about users of our Website, including:

• Information by which you may be personally identified, such as name and email address ("Personal Information").
• Information about your internet connection, the equipment you use to access our Website, and usage details.

We collect this information directly from you when you provide it to us, and automatically as you navigate through the Website.

We collect information that you provide by filling in forms on our Website. This includes:

• Contact form: name, email address, company name, project type, budget range, and message.
• Newsletter signup: name and email address.
• Records and copies of your correspondence (including email addresses) if you contact us directly.

As you navigate through and interact with our Website, we use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection include:

• Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you do so, you may be unable to access certain parts of our Website.
• Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened an email.

We use the following third-party services that may collect information about your use of the Website:

• Microsoft Clarity — session recording and heatmap analytics. Records mouse movements, scrolls, and clicks to help us understand how users interact with the Website.
• Google Analytics (GA4) — page view and behavior analytics.
• LinkedIn Insight Tag — conversion tracking and advertising audience analytics.
• RB2B — company-level visitor identification. This service may identify the company or organization from which you are visiting our Website based on your IP address.

Each of these services has its own privacy policy governing the use of your information. You can opt out of analytics tracking by adjusting your browser settings to refuse cookies.

Neither our Website nor our services are intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn we have collected or received personal information from a minor, we will delete that information. If you believe we might have any information from or about a minor, please contact us at lucas.blondheim@fennec.design.

We use information that we collect about you or that you provide to us, including any Personal Information:

• To present our Website and its contents to you.
• To provide you with information or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to our Website or any services we offer or provide through it.
• To contact you about our design services and related offerings that may be of interest to you.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Information that we collect or that you provide:

• To our service providers who support our business operations (such as email and form submission services). These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
• In the event of a merger, restructuring, or sale of some or all of Fennec Design Studio's assets, your Personal Information may be among the assets transferred.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce our rights under the Terms of Use and other agreements.
• To protect the rights, property, or safety of Fennec Design Studio, our customers, or the public.

We strive to provide you with choices regarding the Personal Information you provide to us:

• Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Promotional Emails. If you do not wish to have your contact information used by the Company to promote our services, you can opt out by clicking the "unsubscribe" link at the bottom of any marketing email we send you.

California residents may have additional personal information rights and choices under the California Consumer Privacy Act (CCPA). Please contact us to learn more about your California privacy rights.

This Privacy Policy applies only to our Website and services. It does not apply to third-party websites, services, and applications. Please consult the privacy policies of such third-party services as they may differ from ours.

We have implemented reasonable measures designed to safeguard your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

We may update or modify this Privacy Policy at any time without prior notice. The date the Privacy Policy was last revised is identified at the top of this page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes. Your continued use of our Website after any update or modification to this Privacy Policy constitutes your acceptance of the terms of such revised Privacy Policy.

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Fennec Design Studio
Grafton, Massachusetts
lucas.blondheim@fennec.design